Privacy policy
Last Updated: October 25, 2026
Welcome to ZAPPIO.
At ZAPPIO, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how ZAPPIO, operated by ECOMSTOVALL LLC ("ZAPPIO," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website, purchase products, communicate with our customer support team, or otherwise interact with our services.
Our website, zappio.store, is operated using the Shopify e-commerce platform.
By using our website, you acknowledge the data practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.
1. Information We Collect
We collect personal information necessary to operate our online store, process transactions, provide customer support, improve our services, and communicate with customers.
Depending on how you interact with ZAPPIO, we may collect the following categories of information.
A. Personal Identification Information
When you place an order, contact us, or voluntarily provide information, we may collect:
Full name
Email address
Telephone number
Billing address
Shipping address
Order information
Customer support correspondence
B. Payment and Transaction Information
When you make a purchase, payment information is processed through Shopify and the payment providers enabled on our store.
Transaction-related information may include:
Payment method
Transaction amount
Order confirmation details
Payment authorization status
Refund and transaction history
Limited payment information provided by the payment processor
ZAPPIO does not require customers to provide complete payment card details directly to our customer support team.
Payment information is handled by the applicable payment service providers according to their security practices and privacy policies.
C. Device and Technical Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Approximate geographic location derived from technical information
Date and time of visits
Website interaction data
Cookie identifiers and similar online identifiers
This information helps us maintain website functionality, identify technical problems, understand customer interactions, and improve the shopping experience.
D. Product and Shopping Information
We may collect information about how you interact with our products and website, including:
Products viewed
Search queries
Selected device models
Selected product variants
Shopping cart contents
Purchases and order history
Product preferences
Customer service inquiries
This information may help us provide relevant product information, maintain shopping cart functionality, and improve product discovery.
E. Customer Communications
If you contact us through email, telephone, or another support channel, we may retain information related to your inquiry.
This may include your contact details, messages, order information, and information necessary to resolve your concern.
2. How We Collect Information
We may collect personal information through the following methods.
Directly from you: When you place an order, submit information, contact customer support, or voluntarily communicate with us.
Automatically through our website: When your browser or device interacts with our store through cookies, analytics technologies, server logs, or similar tools.
From service providers: When payment processors, shipping providers, fraud prevention services, or other authorized partners provide information necessary to complete transactions or operate our services.
From advertising and analytics partners: Where such services are enabled, we may receive information about advertising interactions, campaign performance, or website activity.
3. How We Use Personal Information
ZAPPIO may use collected information for the following purposes.
A. Order Processing and Fulfillment
We use personal information to:
Process customer orders
Verify transactions
Confirm purchases
Arrange shipping and delivery
Provide order updates
Manage cancellations
Process returns and refunds
Address order-related concerns
B. Customer Support
We use customer information to respond to inquiries, troubleshoot product concerns, verify orders, and assist with returns, exchanges, or compatibility questions.
C. Website Operations
We use technical and usage information to:
Maintain website functionality
Improve navigation and usability
Monitor website performance
Resolve technical issues
Maintain shopping cart functionality
Improve product presentation
Support website security
D. Marketing and Communications
Where permitted by applicable law, we may use customer information to:
Send promotional emails
Announce new products
Share special offers
Provide relevant product recommendations
Evaluate advertising performance
Improve marketing campaigns
Customers may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.
We may still send essential transactional communications, such as order confirmations, shipping updates, and customer support responses.
E. Fraud Prevention and Security
We may use information to identify, investigate, and prevent:
Fraudulent transactions
Unauthorized account activity
Payment abuse
Website misuse
Security threats
Other unlawful activities
F. Legal and Regulatory Compliance
We may process personal information when necessary to comply with applicable laws, respond to lawful requests, maintain required business records, or establish, exercise, and defend legal claims.
4. Cookies and Tracking Technologies
ZAPPIO uses cookies and similar technologies to support website functionality and improve customer experience.
Cookies are small data files stored on your device when you visit a website.
Depending on our website configuration, cookies and similar technologies may support the following purposes.
Essential Cookies
These help operate core website functions, including shopping carts, checkout sessions, security features, and other necessary services.
Analytics Cookies
These help us understand website traffic, visitor interactions, and general store performance.
Preference Cookies
These may remember selected preferences or website settings.
Advertising and Marketing Cookies
Where enabled, these may help measure advertising effectiveness and provide more relevant advertisements.
You can manage certain cookies through your browser settings.
Where available, you may also manage privacy preferences through the cookie banner or privacy controls provided on our website.
Disabling certain cookies may affect website functionality.
5. Shopify and Third-Party Service Providers
ZAPPIO uses Shopify to operate its online storefront and facilitate e-commerce transactions.
Shopify and other authorized service providers may process personal information as necessary to deliver their services.
Depending on our store configuration, these service providers may include:
E-commerce hosting and infrastructure providers
Payment processors
Shipping and fulfillment partners
Customer support service providers
Website analytics providers
Email communication providers
Advertising and marketing platforms
Fraud prevention and security providers
We disclose personal information to service providers when reasonably necessary for legitimate business purposes, subject to applicable legal requirements.
Service providers may process information according to their contractual obligations and applicable privacy policies.
For information about Shopify's privacy practices, customers may consult Shopify's published privacy documentation.
6. Sharing and Disclosure of Personal Information
ZAPPIO does not sell customer contact lists to data brokers as a standalone business activity.
However, depending on the advertising and analytics technologies enabled on our website, certain disclosures of personal information may qualify as a "sale," "sharing," or targeted advertising under applicable U.S. state privacy laws.
We may disclose personal information in the following circumstances:
Service Providers: To companies that help operate our website, process payments, fulfill orders, provide support, or maintain business systems.
Shipping and Fulfillment: To logistics providers and fulfillment partners responsible for delivering purchases.
Advertising and Analytics: To authorized marketing or analytics partners, where enabled and permitted by law.
Legal Requirements: When required to comply with applicable laws, lawful requests, court orders, or regulatory obligations.
Business Transactions: In connection with a merger, acquisition, restructuring, sale of business assets, or similar transaction, subject to applicable legal requirements.
Security and Protection: When reasonably necessary to investigate fraud, protect our customers, or defend legal rights.
We do not disclose personal information for unrelated purposes without an appropriate legal basis.
7. Personalized Advertising
ZAPPIO may use advertising services to promote products and evaluate marketing campaigns.
Depending on the services enabled, advertising partners may use cookies, pixels, or similar technologies to understand interactions with our website.
These technologies may help:
Measure advertising campaign performance
Understand website conversions
Display relevant product advertisements
Reach audiences interested in our products
Improve marketing efficiency
Customers may have the right to opt out of certain advertising-related data processing under applicable state privacy laws.
Where required, ZAPPIO will provide appropriate mechanisms for exercising those rights.
8. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Our website uses Shopify's e-commerce infrastructure, which provides security features for online transactions and store operations.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
Customers should avoid sharing sensitive payment credentials or passwords through unsecured communication channels.
If you suspect unauthorized activity involving your order information, please contact us promptly.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by applicable law.
Retention periods may depend on:
Order processing requirements
Customer service needs
Tax and accounting obligations
Fraud prevention
Legal and regulatory requirements
Dispute resolution
Business recordkeeping
When personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise handle it in accordance with applicable requirements.
10. Your Privacy Rights
Depending on your state or country of residence and applicable law, you may have certain rights concerning your personal information.
These may include:
Right to Access
You may have the right to request information about the personal data we maintain about you.
Right to Correction
You may have the right to request correction of inaccurate personal information.
Right to Deletion
You may have the right to request deletion of certain personal information, subject to legal exceptions.
Right to Data Portability
You may have the right to receive certain personal information in a portable format.
Right to Opt Out
You may have the right to opt out of certain processing activities, including targeted advertising, the sale of personal information, or certain forms of data sharing.
Right to Withdraw Consent
Where processing relies on consent, you may withdraw that consent, subject to applicable law.
Right to Non-Discrimination
Where required by law, we will not unlawfully discriminate against customers for exercising their privacy rights.
How to Submit a Privacy Request
To submit a privacy-related request, contact:
Email: get@zappio.store
Subject: Privacy Rights Request
Please include your name, contact information, and a description of your request.
We may need to verify your identity before fulfilling certain requests.
We will respond within the timeframes required by applicable law.
If your request is denied, we will provide an explanation where required. You may also have the right to appeal certain decisions under applicable state privacy laws.
11. Your Privacy Choices
Where required by applicable law, ZAPPIO will provide mechanisms for customers to manage certain privacy preferences.
These may include:
Cookie consent preferences
Marketing communication preferences
Targeted advertising opt-outs
Requests concerning the sale or sharing of personal information
Other applicable privacy rights
If a Your Privacy Choices link is available in our website footer, you may use it to access the relevant controls.
You may also contact get@zappio.store for assistance.
Where required and technically supported, we will honor recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.
12. Children's Privacy
ZAPPIO's website and services are intended for general audiences and are not directed toward children under 13 years of age.
We do not knowingly collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child under 13 in circumstances that require parental consent, we will take appropriate steps to address the information in accordance with applicable law.
Parents or legal guardians who believe their child has provided personal information may contact us at get@zappio.store.
13. International Visitors
ZAPPIO is operated by a United States business.
If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other locations where Shopify and our authorized service providers operate.
Privacy and data protection laws may differ between jurisdictions.
Where applicable, international data transfers will be handled in accordance with relevant legal requirements.
14. Third-Party Websites and Links
Our website may contain links to third-party websites, payment services, or other external resources.
ZAPPIO is not responsible for the privacy practices, content, or security of websites that we do not operate or control.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
15. Do Not Track Signals
Some browsers offer a "Do Not Track" setting.
Because there is no universally adopted standard for responding to all Do Not Track signals, our website may not respond to these signals in a consistent manner.
This does not limit our obligation to recognize legally required opt-out preference signals, including Global Privacy Control where applicable.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Website functionality
Business operations
Technology and service providers
Data processing activities
Legal or regulatory requirements
Customer privacy controls
When updates are made, we will revise the "Last Updated" date at the beginning of this policy.
Material changes will be communicated when required by applicable law.
We encourage customers to review this page periodically.
17. Contact Information
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact:
ZAPPIO — Privacy and Customer Support
Legal Entity: ECOMSTOVALL LLC
Website: zappio.store
Email: get@zappio.store
Phone: (208) 776-9739
Business Address:
605 McMeen Cir, Apt 605
Columbia, TN 38401
United States
We will review privacy-related inquiries and respond in accordance with applicable legal requirements.
Thank you for trusting ZAPPIO.